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100% Money Back Guarantee!
Homeowner Toolbox offers a full refund to any homeowner that has paid any fees to Homeowner Toolbox, Inc. and diligently completed our recommended process and does not receive an offer from their Lender regarding their home mortgage. Specifically, we will honor refunds to customers that followed our exact instructions, tips, and packaged documents, but did not receive any offer.
All refunds are subject to customer providing written or official documented proof of the following:
1. Proof that the Lender declined the customer for any type of modification to their current loan. A Decline Letter from their Lender must be provided with a date no sooner than the purchase date of their Homeowner Toolbox membership
2. Proof that the information entered within the customer account at Homeownertoolbox.com is 100% accurate and correct (income documentation may be needed or requested)
3. Proof that our submission instructions have been followed exactly (Copy of the Modification Package sent, Fax Confirmation, Probability Meter Reading, etc. All items must be provided before a refund can be issued).
4. Properly completed Refund Request form
To submit a request for refund please download and complete our
Refund Request Form
.